MS-102 Microsoft 365 Administrator
Table of Contents
ToggleCourse Overview
Pre-requisites
Learning Outcomes
By the end of this course, participants will be able to:
- Manage and configure a Microsoft 365 tenant and associated services.
- Implement and secure identity and access solutions, including hybrid identity.
- Administer core collaboration and communication workloads like Exchange, SharePoint, and Teams.
- Ensure security and compliance within a Microsoft 365 environment.
- Monitor, troubleshoot, and optimize Microsoft 365 services for performance and reliability
Upcoming Classes
- Sunday
03:00 PM – 05:00 PM
- Thursday
03:00 PM – 05:00 PM | 07:00 AM – 09:00 AM
Benefits
Career Opportunities
Course Outline
- Microsoft 365 Tenant Overview
- Introduction to Microsoft 365 subscription and billing models.
- Setting up a new tenant, domain registration, and configuration.
- Managing Tenant Health and Services
- Monitoring service health using Microsoft 365 Service Health and Message Center.
- Analyzing usage trends and generating reports.
- Roles and Permissions in Microsoft 365
- Configuring and assigning administrative roles.
- Managing least-privileged access and administrative units.
- Planning and Managing Workloads
- Designing multi-tenant scenarios.
- Managing tenant-level feature settings and cross-tenant migrations.
- User and Group Management
- Creating and managing users and groups in Microsoft 365 Admin Center.
- Assigning licenses and managing guest access.
- Identity Synchronization
- Setting up hybrid identity with Azure AD Connect.
- Understanding and configuring pass-through authentication and federation.
- Multi-Factor Authentication (MFA)
- Configuring and enforcing MFA policies.
- Implementing security defaults and Conditional Access policies.
- Authentication Methods
- Exploring modern authentication and legacy authentication.
- Using passwordless authentication (FIDO2, Microsoft Authenticator).
- Microsoft Defender for Office 365
- Overview of Defender for Office 365 features.
- Configuring anti-malware, anti-phishing, and Safe Links policies.
- Data Loss Prevention (DLP)
- Configuring and managing DLP policies for email and files.
- Monitoring DLP alerts and remediation.
- Compliance and Governance
- Understanding Microsoft Purview solutions for compliance.
- Configuring data retention, sensitivity labels, and eDiscovery.
- Securing Identity and Access
- Implementing Privileged Identity Management (PIM).
- Monitoring identity protection using Azure AD Identity Protection.
- Microsoft Teams Management
- Configuring Teams policies, guest access, and app permissions.
- Managing Teams usage and performance analytics.
- SharePoint Online Management
- Setting up and managing SharePoint Online sites and permissions.
- Optimizing document libraries and sharing configurations.
- OneDrive for Business
- Managing OneDrive settings and storage quotas.
- Configuring sync policies and troubleshooting sync issues.
- Collaboration Best Practices
- Integrating collaboration workloads (Teams, SharePoint, and OneDrive).
- Monitoring and improving user adoption.
- Microsoft 365 Apps Deployment
- Planning and deploying Microsoft 365 Apps for Enterprise.
- Managing app configurations and update channels.
- Office Telemetry and Analytics
- Monitoring app usage and performance using Office Telemetry.
- Managing and resolving app compatibility issues.
- Update Management
- Configuring update policies for Microsoft 365 Apps.
- Automating update deployments and monitoring update compliance.
- Service Management
- Integrating apps and services with Microsoft Graph API.
- Monitoring app and service performance using built-in tools.
- Mock Tests and Quizzes
- Multiple-choice and scenario-based questions to align with MS-102 exam objectives.
- Final Project
- Setting up a Microsoft 365 tenant with users, policies, and security configurations.
- Demonstrating the ability to manage collaboration workloads and compliance solutions
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FAQs
IT professionals involved in managing and supporting cloud environments or looking to transition to a career in cloud computing.
Basic knowledge of Microsoft 365 workloads and identity management is sufficient.
Yes, this course is aligned with the MS-102 exam objectives and includes assessments and practice tests.
Yes, IT Security Nepal offers both in-person and virtual instructor-led training. Learn more about our training methods.
We provide guidance for a reattempt and resources to strengthen areas of improvement.
Our team assists with resume building, interview preparation, and job placement support in cloud-related roles.