Microsoft 365 Administrator
The MS-102T00-A: Microsoft 365 Administrator course provides a complete understanding of managing Microsoft 365 services, ensuring participants can efficiently manage identities, user access, security, and compliance.
- MS-102
- Classroom · Live Online · One-on-One
Course overview
The MS-102T00-A: Microsoft 365 Administrator course is tailored for IT professionals tasked with managing a Microsoft 365 environment. It covers core aspects of managing Microsoft 365 services, including identity and access, security and compliance, and the deployment and administration of Microsoft 365 workloads such as Exchange Online, SharePoint Online, and Microsoft Teams.The course combines theoretical knowledge with practical hands-on labs to prepare participants for the Microsoft Certified: Microsoft 365 Administrator Expert certification exam.
- 80% Practical Oriented
- Job Oriented Training
- Expert Members
- Best Quality Services
What you'll be able to do
- Manage and configure a Microsoft 365 tenant and associated services.
- Implement and secure identity and access solutions, including hybrid identity.
- Administer core collaboration and communication workloads like Exchange, SharePoint, and Teams.
- Ensure security and compliance within a Microsoft 365 environment.
- Monitor, troubleshoot, and optimize Microsoft 365 services for performance and reliability
Curriculum
6 modules, each with hands-on lab work
01 Manage Microsoft 365 Tenants and Subscriptions
- Microsoft 365 Tenant OverviewIntroduction to Microsoft 365 subscription and billing models
- Setting up a new tenant, domain registration, and configuration
- Managing Tenant Health and ServicesMonitoring service health using Microsoft 365 Service Health and Message Center
- Analyzing usage trends and generating reports
- Roles and Permissions in Microsoft 365Configuring and assigning administrative roles
- Managing least-privileged access and administrative units
- Planning and Managing WorkloadsDesigning multi-tenant scenarios
- Managing tenant-level feature settings and cross-tenant migrations
02 Plan and Manage Identity and Authentication
- User and Group ManagementCreating and managing users and groups in Microsoft 365 Admin Center
- Assigning licenses and managing guest access
- Identity SynchronizationSetting up hybrid identity with Azure AD Connect
- Understanding and configuring pass-through authentication and federation
- Multi-Factor Authentication (MFA)Configuring and enforcing MFA policies
- Implementing security defaults and Conditional Access policies
- Authentication MethodsExploring modern authentication and legacy authentication
- Using passwordless authentication (FIDO2, Microsoft Authenticator)
03 Manage Security and Compliance
- Microsoft Defender for Office 365Overview of Defender for Office 365 features
- Configuring anti-malware, anti-phishing, and Safe Links policies
- Data Loss Prevention (DLP)Configuring and managing DLP policies for email and files
- Monitoring DLP alerts and remediation
- Compliance and GovernanceUnderstanding Microsoft Purview solutions for compliance
- Configuring data retention, sensitivity labels, and eDiscovery
- Securing Identity and AccessImplementing Privileged Identity Management (PIM)
- Monitoring identity protection using Azure AD Identity Protection
04 Manage Microsoft 365 Collaboration Workloads
- Microsoft Teams ManagementConfiguring Teams policies, guest access, and app permissions
- Managing Teams usage and performance analytics
- SharePoint Online ManagementSetting up and managing SharePoint Online sites and permissions
- Optimizing document libraries and sharing configurations
- OneDrive for BusinessManaging OneDrive settings and storage quotas
- Configuring sync policies and troubleshooting sync issues
- Collaboration Best PracticesIntegrating collaboration workloads (Teams, SharePoint, and OneDrive)
- Monitoring and improving user adoption
05 Plan and Manage Microsoft 365 Apps and Services
- Microsoft 365 Apps DeploymentPlanning and deploying Microsoft 365 Apps for Enterprise
- Managing app configurations and update channels
- Office Telemetry and AnalyticsMonitoring app usage and performance using Office Telemetry
- Managing and resolving app compatibility issues
- Update ManagementConfiguring update policies for Microsoft 365 Apps
- Automating update deployments and monitoring update compliance
- Service ManagementIntegrating apps and services with Microsoft Graph API
- Monitoring app and service performance using built-in tools
06 Assessment and Practice
- Mock Tests and QuizzesMultiple-choice and scenario-based questions to align with MS-102 exam objectives
- Final ProjectSetting up a Microsoft 365 tenant with users, policies, and security configurations
- Demonstrating the ability to manage collaboration workloads and compliance solutions
How you'll learn
Hands-on labs
Around 90% of class time is practical work on real systems.
Real-world scenarios
Case studies and troubleshooting tasks modelled on real jobs.
Exam preparation
Exam-style tasks and guidance for the certification.
Prerequisites
- Familiarity with Microsoft 365 workloads
- Hands-on experience working with Microsoft 365 services.
- Understanding of PowerShell and command-line tools is beneficial.
- Basic awareness of Azure AD and its integration with Microsoft 365 is recommended.
Not there yet? Start with Microsoft Azure Administrator.
Training options
Individual
Join a public batch: classroom, live online or one-on-one.
Group
Private batch for your friends, classmates or team.
Corporate batch
Private batch for your organisation's staff.
Training methods
Classroom, live virtual, one-on-one and flip class.
Upcoming batches
No batch scheduled yet
Leave your details and we'll tell you when the next batch opens, or ask about a private group batch.
Career opportunities
Roles this course prepares you for:
- Microsoft 365 Administrator
- Collaboration Engineer
- Progression to Enterprise Administrator Expert.
Frequently asked questions
Who is this course for?
IT professionals involved in managing and supporting cloud environments or looking to transition to a career in cloud computing.
Do I need prior experience with Microsoft 365?
Basic knowledge of Microsoft 365 workloads and identity management is sufficient.
Will this course prepare me for the MS-102 exam?
Yes, this course is aligned with the MS-102 exam objectives and includes assessments and practice tests.
Can I access training remotely?
Yes, IT Security Nepal offers both in-person and virtual instructor-led training. Learn more about our training methods.
What happens if I fail the certification exam?
We provide guidance for a reattempt and resources to strengthen areas of improvement.
What kind of job support is offered?
Our team assists with resume building, interview preparation, and job placement support in cloud-related roles.
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