– Understanding motherboards, CPUs, and RAM
– Storage devices and expansion cards
– Assembling and disassembling computers

– Installing and configuring Windows, macOS, and Linux
– System utilities and command-line tools
– Imaging and deployment

– Network types and topologies
– Configuring IP addressing and connectivity
– Basic network troubleshooting

– Mobile operating systems and applications
– Device synchronization and troubleshooting
– Configuring mobile device security

– Implementing security best practices
– Malware detection and removal
– Securing user devices and networks

– Diagnosing hardware and software issues
– Utilizing troubleshooting methodologies
– Repairing and replacing faulty components

– Documentation and change management
– Professionalism and communication in IT
– Environmental and safety procedures